Bettyboop1
Level 2
2 weeks ago
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6 Replies 6
abctax55
Level 15
2 weeks ago
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Is it an amended return?
And you are disclosing what appears to be your client's name on a public forum.
Former Chump..umm... AllStar.
"the game of life is hard to play"
If a post answers your question, click on *Accept as solution* for future searches
"the game of life is hard to play"
If a post answers your question, click on *Accept as solution* for future searches
Bettyboop1
Level 2
2 weeks ago
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No its not an amended return.
George4Tacks
Level 15
2 weeks ago
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Use Ctrl + L to start an e-mail to Lacerte support. You can even attach a copy of the return for them to analyze. Like a phone call, but no hold music. You might need to wait a day or two for response.
https://proconnect.intuit.com/community/accounting/help/sending-an-email-to-lacerte-support/00/4763
ex-AllStar
Bettyboop1
Level 2
2 weeks ago
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Thank you!
George4Tacks
Level 15
2 weeks ago
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I would reboot and try again.
Google found a few articles https://www.google.com/search?q=ATEException+lacerte
ex-AllStar
Bettyboop1
Level 2
2 weeks ago
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Than you guys for your help, I finally called Lacerte and they pointed me to the direction / form that was causing me such a head ache. I believe it has been resolved.