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Error Lacerte Login 10/13/2021

dwashburn
Level 2

Authorization Error

 

"Sign In Completion failed. The remote name could not be resolved: 'oauth.platform.intuit.com'

 

Has anyone had this error this morning?

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5 Replies 5
Donna G
Level 2

I had it happen briefly, and then was able to log in when I tried again....

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dwashburn
Level 2

Tried rebooting and it still comes up. How long did you have to wait? Could it be an issue with the Update Lacerte had us do yesterday?

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Donna G
Level 2

Mine only did it briefly.  I didn't even have to reboot.  Not sure about relation to update.  I thought it was related to our power flickering out for a second.

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dwashburn
Level 2

Got in finally. Looks like it could have been an issue with the most recent Lacerte update.

 

Thanks!

Admin Al
Community Manager
Community Manager

Hello, 

Please follow the steps in this article, https://proconnect.intuit.com/community/help-articles/help/sign-in-completion-failed-remote-name-cou....

This should resolve the issue.  If it does not, please contact support.

Thanks!

Al

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