Actually, we've been using it for a few years now. But the way it operates changed at the end of last week. Typically when you enter your password, it then jumps to the box to enter the validation code which is received on a cell phone and easily entered to activate the program. Last week, suddenly, the box to enter the validation code pops up, but it is no longer active for entering the validation code. So now an extra step is added, multiple times a day, to click in the box in order to enter the activation code to enter the Lacerte program. Seems like a small matter, but an extra click multiple times a day for multiple years of Lacerte is silly. I'm not sure why or how they changed it, unless it came from some sort of update on our end. Since no one else is chiming in, I'm beginning to wonder if somehow it is only affecting our office.
