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Electronic payment of balance due rejected by the IRS

Level 2

E-file acceptance letter states the IRS rejected the electronic payment of the balance due. There is no diagnostic, etc.  Anyone else have this issue?

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5 Replies 5
Level 2

We are looking at 3 letters this morning....Lacerte telecon indicated that the problem is not on their end. We reviewed the bank RTN numbers in our input - they are unchanged since last year?  Anybody find an answer?

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Level 2

We are having the same issue with returns e-filed on February 20th. Lacerte has an open investigation ticket INV#41967 regarding this issue after spending 1 1/2 hours on hold. One of our clients has an electronic payment of balance due this Friday. Will wait to see if it gets taken out of the bank and report back to Lacerte.

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Level 1

I am having the same issue.  Two clients so far have been rejected in the acceptance letter.  I called Lacerte and waited a long time.  The agent said it wasn't on their end.  Does it also impact the state payment?

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Level 2

There is another discussion thread titled 1040 Electronic Payment not Approved with additional information.  

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Level 1

since yesterday (3/9/20), we have been experiencing the same "IRS did not approve electronic payment" 

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