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efile status not correctly displayed

Canonm
Level 3

I have a partnership and individual return that have both been accepted by IRS and CA.  However the correct status is not displayed. I have used "Update Ack Status" under efile tools and it still does not display the correct status.  Has anyone else had this problem and solved it? Thank you. 

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6 Replies 6
IRonMaN
Level 15

Rebooting your computer didn't help?

ACME Taxes, Tatoos, Tires and Turtles (I've expanded my line of products to better serve you)
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Canonm
Level 3

Rebooting did not help

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gwen4114
Level 3

I have the same issue with a partnership return.  Individual returns are showing the efile status, but not partnership.  

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mnwilcoxusa
Level 1

Same Problem, what is the fix?

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JOEPCPA
Level 3

Same problem here

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JOEPCPA
Level 3

I just spoke to tech support-

Efile, efile support tools, clear return, return, Yes

Efile, efile acknowledgement status, Update

This worked for me

 

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