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efile status not correctly displayed

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Level 3
last updated ‎February 13, 2020 5:36 PM

I have a partnership and individual return that have both been accepted by IRS and CA.  However the correct status is not displayed. I have used "Update Ack Status" under efile tools and it still does not display the correct status.  Has anyone else had this problem and solved it? Thank you. 

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Level 15
last updated ‎February 13, 2020 5:36 PM

Rebooting your computer didn't help?

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
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Level 3
last updated ‎February 13, 2020 5:36 PM

Rebooting did not help

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Level 3
last updated ‎February 13, 2020 5:36 PM

I have the same issue with a partnership return.  Individual returns are showing the efile status, but not partnership.  

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Level 1
last updated ‎February 13, 2020 5:36 PM

Same Problem, what is the fix?

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Level 3
last updated ‎February 13, 2020 5:36 PM

Same problem here

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Level 3
last updated ‎February 13, 2020 5:36 PM

I just spoke to tech support-

Efile, efile support tools, clear return, return, Yes

Efile, efile acknowledgement status, Update

This worked for me

 

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