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Efile error

was
Level 1

While retrieving e-file statuses getting the following message:

 

Error occurred with the background processing of EF Transmissions

 

How do you clear this message

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1 Solution

Accepted Solutions
TylorValdez1
Employee
Employee

In Lacerte go to Help>Troubleshoot.

Write down the option path.

Close Lacerte.

Navigate to the option path.

Rename the EF folder there.

Reopen Lacerte and try to get acks.

View solution in original post

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1 Reply 1
TylorValdez1
Employee
Employee

In Lacerte go to Help>Troubleshoot.

Write down the option path.

Close Lacerte.

Navigate to the option path.

Rename the EF folder there.

Reopen Lacerte and try to get acks.

View solution in original post

0 Cheers