Welcome back! Ask questions, get answers, and join our large community of tax professionals.
Showing results for 
Search instead for 
Did you mean: 

DoBeforeInitialize;Exception=Error initializing config. access violation at address 0069CCD26 in module 'w20tax.exe'. Read of address 00000000

Level 1

i need help my 2020 lacerte wont even open just an error window. what to do, help. thank you

Labels (1)
0 Cheers
3 Replies 3
Level 15

1) Close & re-open

2) Reboot, hard

3) Reinstall using WebSetUp

Former Chump..umm... AllStar...This message was typed from 6 feet away so you can safely read it immediately.

If a post answers your question, click on *Accept as solution* for future searches
Level 1

thank you i been trying that, still not working. been on hold for an hour now still no technician to help me.

0 Cheers
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... Use it to do the websetup /FORCE