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DoBeforeInitialize;Exception=Error initializing config. access violation at address 0069CCD26 in module 'w20tax.exe'. Read of address 00000000

Dina2
Level 1

i need help my 2020 lacerte wont even open just an error window. what to do, help. thank you

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3 Replies 3
abctax55
Level 15

1) Close & re-open

2) Reboot, hard

3) Reinstall using WebSetUp

Former Chump..umm... AllStar...This message was typed from 6 feet away so you can safely read it immediately.

If a post answers your question, click on *Accept as solution* for future searches
Dina2
Level 1

thank you i been trying that, still not working. been on hold for an hour now still no technician to help me.

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George4Tacks
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... Use it to do the websetup /FORCE


ex-AllStar