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DMS-Tax Import Review

sarabaxley
Level 2

We are using Lacerte Document Management System (DMS), and when we are using the Scan Doc Status 'Ready for Import', there are two pdf's being sent to DMS.  It sets up a Tax Import Review under our TY20 file, but it saves two pdf's.  One ends with a 01.pdf and the other one ends with a 02.pdf.

We had this problem a year ago in March 2020 and I can't recall what we did to fix it--support was involved but it was a phone conversation.

It's not the end of the world, but trying to resolve this as two are not necessary.  I have already ran a database repair and it is still happening.  Any suggestions would be greatly appreciated.  Thank you.

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