Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Data File

Level 2

Something strange is going on with our firm's 2019 Lacerte. We aren't able to print 2020 tax organizers and the program isn't able to locate our cover letter templates. Is there a problem with the data filepath? Please help!

Labels (1)
0 Cheers
3 Replies 3
Level 15

Networked or stand alone?

Double check both your data path and your system path.

I'd be more specific but I just downloaded the update and now can't even get the program to open.

 

Former Chump..umm... AllStar.
"the game of life is hard to play"

If a post answers your question, click on *Accept as solution* for future searches
Level 2
Spoiler
Networked. We just downloaded the update too and now this
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... it is supposed to cure those ills without a call to support.


ex-AllStar