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Data File

tadd
Level 2

Something strange is going on with our firm's 2019 Lacerte. We aren't able to print 2020 tax organizers and the program isn't able to locate our cover letter templates. Is there a problem with the data filepath? Please help!

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3 Replies 3
abctax55
Level 15

Networked or stand alone?

Double check both your data path and your system path.

I'd be more specific but I just downloaded the update and now can't even get the program to open.

 

(I wanna be a member of the pot stirring club too)
tadd
Level 2
Spoiler
Networked. We just downloaded the update too and now this
George4Tacks
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... it is supposed to cure those ills without a call to support.


ex-AllStar