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Foreign Postcodes as part of password for client to open file.

craig1
Level 1
How does one open a pdf file sent to a client where he has to put in a foreign post code as part of the password? I tried putting in the SSN and the postcode and the file would not open.
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sjrcpa
Level 15

Correct. It doesn't work. Support is no help.


Ex-AllStar

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2 Comments 2
sjrcpa
Level 15

Correct. It doesn't work. Support is no help.


Ex-AllStar
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itonewbie
Level 15

You might consider changing the password setting and see if that helps: https://accountants-community.intuit.com/articles/1874863-password-protect-pdfs-printed-to-file-dms-...

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Still an AllStar
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