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Why does it always take nearly an hour to get help when I call with a technical question? I am writing because I am going home after being on hold for fifty minutes.

contador1
Level 1
 
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sjrcpa
Level 15

Because that is the way it is. Try asking here.


ex-AllStar

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sjrcpa
Level 15

Because that is the way it is. Try asking here.


ex-AllStar

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IRonMaN
Level 15

Because Intuit has done surveys and has determined that on average, a person will hang up if they are put on hold for 60 minutes.  This way they don't have to pay so many people in their support department.

ACME Taxes, Tatoos, Tires and Tomatoes (I had to get rid of the turtles - they kept running away)
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