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ATEExeptionMessage

Level 3

Has anyone seen this E-filing Error?  Any thoughts on what to do?

Exception occurred attempting to process e-file(s) for client 12-05

 

ATEExceptionMessage: Processing efile payload request for efiled for efliled ind.dc and instance tag [None] failed. Unable to find any applicable document set in the ooEFXML outout order. Documents sets found and checked: [1, 2648]

 

+Unable to render client 12-05 request. Processing efile payload request for efiledld ind.dc and instance tag [None] failed. Unable to find any applicable document set in the ooEFXML output order. Document sets found and checked: [1, 2648]

 

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Level 3

I resolved my own question.  I must say he error description does little to help the user understand they have check the E-filing of a tax return that was not created. Specifically I am filing a DC-30 return to report a non-resident ownership of rental property.  The normal Diagnostics has a warning error that a return that can be E-filed is not, so I had checked Dist of Columbia Efile botton. This then causes the ATEExeptionMessage. I suspect this issue occurred now, since Lacerte only began E-filing the DC-30 for this tax season.

LACERTE please create new language for this error.

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1 Reply 1
Level 3

I resolved my own question.  I must say he error description does little to help the user understand they have check the E-filing of a tax return that was not created. Specifically I am filing a DC-30 return to report a non-resident ownership of rental property.  The normal Diagnostics has a warning error that a return that can be E-filed is not, so I had checked Dist of Columbia Efile botton. This then causes the ATEExeptionMessage. I suspect this issue occurred now, since Lacerte only began E-filing the DC-30 for this tax season.

LACERTE please create new language for this error.

View solution in original post