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Anyone have issues with what program options transfer from the prior year software?

Kathleen1
Level 4

Every year it seems that random parts of the program options transfer, and others do not.  And it is not consistent from computer to computer what transfers and what does not.

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2 Replies 2
sjrcpa
Level 15

Do different users have their User Options set differently?


ex-AllStar
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Kathleen1
Level 4

They do.  But they still did not transfer properly on the individual computers.  This link lists what should transfer automatically.  https://proconnect.intuit.com/community/help-articles/help/what-program-options-transfer-from-the-pr...

But user display options only transferred on some modules, and it was different modules on different computers.  Also, Custom Filters did not transfer.  Even our Federal ID number did not transfer this time.  It's very random and illogical.  So we basically have to check everything and then manually transfer what didn't transfer automatically.

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