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2020 update will not fully download and install Why?

Level 2

Download get stuck at 20Winopslibrary and never gets beyond there.

 

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7 Replies 7
Level 15

Keep trying. I typically have to try to update 3 times before it will complete.


ex-AllStar
Level 2

Thanks for the advice.   You would think Lacerte would fix this problem immediately.    I am beginning to wonder if they have any plans to continue to support or produce the software.

The only way I can even exit the stuck software is to Ctrl Alt Del, then end  Lacerte!

Is there another way?

 

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Level 15

Press the windows key and type 2020 Lacerte Web Setup and hit enter

Then use it to do a clean install. 


ex-AllStar
Level 2

Ok I will give that a try.  Thank you all for the time on this.

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Level 15

I decline to do in product update, exit the program and run the YYYY Lacerte Web Setup  I am not sure if I can really blame Lacerte or Microsoft. Update typically works well, but I have become gun shy. 


ex-AllStar
Level 2

Does this 2020 Lacerte Web setup work for remote server environment? We can't seem to shake issues with yesterday's update. I just don't want to create more issues.

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Level 15

It should work. It will operate a program on that server to do the install of the program with the current update. It does not affect data.

 


ex-AllStar
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