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1040NR Tax not pulling to Line 16

CMH Advisors
Level 2

We have a Trust that reports on Form 1040NR.  The tax calculated on the worksheet is not pulling to Line 16 on the 1040NR properly.  Is there a glitch preventing this?  Everything checks out from how 2019 was input but 2020 is not pulling the tax over 

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6 Replies 6
TylorValdez1
Employee
Employee

Give us a call at support to troubleshoot. 1-800-933-9999

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sjrcpa
Level 15

@TylorValdez1 Really?

No one wants to call support because 

1. They can hardly ever get a person and 

2. When they do, the people are usually not knowledgeable.


ex-AllStar
TylorValdez1
Employee
Employee

This one is hard to duplicate. It would be easier if we could get a copy of the client file to see what inputs are driving the issue. Right now there hold times are not very long at all.

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George4Tacks
Level 15

You can also e-mail Lacerte using Ctrl + L to send the return and what you think is wrong with it. 

https://proconnect.intuit.com/community/accounting/help/sending-an-email-to-lacerte-support/00/4763


ex-AllStar
CMH Advisors
Level 2

Thanks Everyone!  A huge shout out to Lacerte support on this.  I called the line, got someone within 3-5 minutes on the phone and they helped walk through it.  

The issue needed an override to solve.  Since it's a trust reporting on 1040NR, we had to fill in the calculated tax based on the trust tax brackets and hard code it.  Then, we added that tax on the AMT input screen and viola!

sjrcpa
Level 15

Glad you got it solved. I am pleasantly surprised about Support.


ex-AllStar
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