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Why doesn't my current password open prior years tax programs?

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Level 15

You likely need to update the prep file. From the current year, Setting > Update Preparer Information > Download Prep File > Use 1st radio button to Update My Program Now You will then be able to download all of the prior years in the next screen.  You will be presented with a listing of all years Check the box for the year(s) you want an populate the Installation Directory with C:\Lacerte\YYtax\ (YY for the year you checked)


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