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too many network users are accessing the lacerte tax program at time

mcast14
Level 1

Hi,  Any thoughts on this issue greatly appreciated...

 

too many network users are accessing the lacerte tax program at time.

 

 

Ty! Mario

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abctax55
Level 14

How many of you are trying to use the program, compared to how many *fast path* seats you are licensed for ?

** Former AllStar - so don't trust ANY of my answers **


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sjrcpa
Level 12

Have people get out or buy more users.


ex-AllStar
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abctax55
Level 14

I vote for *get out*... it's Friday, of a three day weekend AND it's Valentine's Day 💓

** Former AllStar - so don't trust ANY of my answers **


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sonifrank
Level 1

If you have enough seats for the number of people working in Lacerte check your URN folder as the temporary files can get hung up for different reasons and the program will sometimes think there are more people signed in than there actually are.