Solved: Software won't open

KAC · ‎04-08-2020

As I was signing into 19, it required a new password, which I did reset. Now software will take new password, but will not completely open. It has the appearance of being minimized on the bottom task bar, but will not open. Appreciate any advice. Thank you!

George4Tacks · ‎04-09-2020

Try this https://proconnect.intuit.com/community/help-articles/help/the-lacerte-program-or-a-lacerte-pop-up-w...

Here's wishing you many Happy Returns

View solution in original post

George4Tacks · ‎04-09-2020

Try this https://proconnect.intuit.com/community/help-articles/help/the-lacerte-program-or-a-lacerte-pop-up-w...

Here's wishing you many Happy Returns

KAC · ‎04-09-2020

Thank you very much for taking the time to respond to my question. Turns out the .ini file needed to be renamed. The attachment you provided was extremely helpful. Again, thank you!

Software won't open

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