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download lacerte 2016

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Level 2

I am trying to download Lacerte tax 2016. When I clicked setup file, it asked about download PREP file. for some reason, it does not go on. I need a help tonight asap

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Level 15

Go to MyAccount & download the 2016 prep file to a flash drive, or to your desk top, or anywhere you can find it.

Then copy/paste the prep file into the 2016 Lacerte directory.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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Highlighted
Level 15

Go to MyAccount & download the 2016 prep file to a flash drive, or to your desk top, or anywhere you can find it.

Then copy/paste the prep file into the 2016 Lacerte directory.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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Level 2

Thanks. Now it says 

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Level 2

sorry now it says our systems is currently down and will not allow access to your preparer file right now

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Level 15

Nothing about that that I can help with.  Sorry.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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Level 15

FWIW.... I just logged into "MyAccount" & downloaded my 2016 prep file. 

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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Level 2

it works out now. Thank you all for your help.

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Level 2

Sorry just found out that I individual tax software was downloaded. Actually I was trying to get corporate returns for S Corp and C Corp. What can I do to fix the issue tonight asap? Thank you all!

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Level 15

Try WebSetUp and then select the modules you are missing.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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Level 2

I am calling and waiting for almost an hour. Thank you, where can I see the access of Websetup and modules? 

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