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Cannot open 2019 Lacerte

KJG
Level 1

DoBeforeInitialize exception=Error initializing config. Access violation at address 006 D2 F92 in module 'w/19tax.exe". Read of address 00000000

This is the error code I get when trying to open 2019 Lacerte.  I was using the software and it shut down.  When trying to access again I received the above error code.  Any suggestions?

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George4Tacks
Level 15
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