It would appear that Alabama form 20C Schedule E lines 8a and 8b are not totaling on line 8c as it should. Had Alabama return rejected for this reason and I have not been able to correct problem.
Highlight the client and use Ctrl + L to send the file to Lacerte with a good listing of where you did entries and how the output is not working. Note the e-file reject.
I you mean me, I don't get things like that. I am just another user.
If you mean Lacerte, you can see what is happening with the same Ctrl + L, click continue and it will give a history of the communications.