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Runtime Error 6: Overflow Error

Intuit Help

Runtime Error 6: Overflow Error

Problem Description

RTE 6 Overflow Error

RTE 0 Printing Payroll Journal

Solution Description

The "overflow" error typically occurs because of corrupted data files. Follow the steps below to attempt to recover as much data as possible.
NOTE: Sometimes the extent of the corruption prevents recovery of data. In those cases, restoring a backup of the company's data, or if a backup is unavailable, reentering the data is the only recourse.

Please make a backup before proceeding.

  1. If you are closing the year, check the last year end dates.  Look for incomplete dates in the module being closed.  For example, closing the General Ledger asks about closing Payroll and Vendor years, so any of the GL, Payroll or Vendor dates could cause an error if a date is incomplete.
  2. In the module where the error is encountered: go to Data File Utilities, and select Data File Index Repair.
  3. Try to narrow down the source of the corruption by considering what files were in use when the error was received. The error most frequently occurs in the following screens:
    1. Transaction Data Entry (filename GLTRAN##,  where ## is the month, 01-13 for current year and 14-25 for prior year)
    2. Payroll Data Entry (filename PRTRAN##, where ## is the month, 01-12 for the current year and 14-24 for the prior year)
    3. General Ledger Account Update (filename GENLED)
    4. Vendor Information (filename VENDOR)
    5. Employee Information (filename EMPL)
  4. Another way to narrow down the source of the corrupt data files is to print different reports. For example:
    1. If you print an "Earnings Report" and get the error, the source of the corruption may be in the employee data file (filename EMPL);
    2. If you get the error while printing a "Chart of Accounts" report, the file containing the chart of accounts may be corrupted (filename GENLED).
    3. If you get the error while printing the "Payroll Journal" report, the file containing the transactions may be corrupted (filename PRTRAN##)
  5. Try to locate the corruption in the program by searching each screen for "garbage" (e.g., smiley faces, percentages, outrageous numbers or symbols, etc.). 
    1. If printing a report generated the error, look for this corruption in the applicable screen associated with the report. For example:
      1. If you were printing a "General Ledgar," look in the "Transaction Data Entry" screen for the corrupted data. 
      2. If it was a "Vendor listing," look in the Vendor Information screen. 
      3. If it was the "Payroll Journal," look at the Payroll Entry screen from the Enter Transaction screen or from Manual Processing.
  6. When corruption is located, delete the record by pressing ALT-D or clicking the "Delete" button, then re-enter it.
    1. If an employee is corrupt, first use the "Zero out ALL Employee Earnings" utility, then use "Delete or Renumber Employee Records" utility to remove the corrupted employee. If needed re-enter the employee, then repost all earnings by printing a payroll journal for each month.
    2. If the corrupted data is a general ledger account, you must use the "Delete or Renumber Accounts" utility to delete the corrupted account.
  7. If the corruption is extensive, you may encounter an error attempting to remove it.  In this case you will need to restore a backup or delete data files using Windows Explorer.
    1. NOTE: Both options can result in loss of data, depending on how current the backup is. You should determine which option is more beneficial to you. For more information on deleting data files, refer to step 7. 
  8. If you have determined that you need to delete data files, follow the steps below. Please note that we strongly recommend that you make a backup on a clean disk before proceeding. 
    1. Exit EasyACCT, then access Windows Explorer. Double-click on the EASYW folder under the drive where EasyACCT is installed. 
    2. Double-click on the folder in which your data is stored.
    3. To group your company files together, click on VIEW and select ARRANGE ICONS, then BY FILE TYPE. The FILE TYPE will indicate the company's 3-digit ID. 
    4. Scroll through the files until you find the appropriate data file (i.e., GLTRAN01, PRTRAN12, etc.).
    5. Right-click on the file name, then select DELETE. 
    6. Open EasyACCT and the company.
    7. Run the "Data File Index Repair" in the appropriate module 
    8. Re-enter any data that was lost.

* In screens like the "General Ledger Account Update" screen or the "Employee Information" screen, press ALT-V or the  down arrow and scroll through the records by pressing ALT-N or clicking the "Next" button. Look for any records with strange characters.
* In the "Payroll Data Entry" screen or "Special Journal Entry" screen, press F10 to scroll through the entries.
* If you are unable to access a screen, such as the month of January in the "Transaction Data Entry" screen, then the file GLTRAN01.### is corrupted to an extent that prevents recovery of data. If this is the case, step #4 may not apply, however, you should proceed with step #5.

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