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Security Changes - Multi-Factor Authentication


Security Changes - Multi-Factor Authentication


Your finances are serious business. Passwords aren't as secure as they used to be and if someone gets your password, they can access your account and make unauthorized changes. This is why we enhanced our security and added multi-factor authentication. We just want to make sure it's really you and keep the bad guys out.

This extra layer of security means when you log in, you may be asked to enter a one-time confirmation code, which can be sent to your email or mobile device.

When signing into your Intuit Account, there will be a prompt to verify your information via Multi-factor Authentication (MFA) code to help keep your account safe and secure. The MFA code is a one-time use unique code that will be sent to you based on the option you select when logging in to your Intuit Account.

To verify your account credentials:

  1. Sign in to your Intuit Account. Enter your Email or User ID (1) and your Password (2). Optionally, click the Remember Me (3) checkbox to store your Email or User ID for future visits and then click the Sign In (4) button to login.
Intuit Account Sign In. Email or User ID (1), Password (2), Remeber Me (3), and Sign In button (4)
  • Select how to receive your MFA code. Receive an MFA code in a text (A) Message, receive an MFA code in an email (B), or choose to confirm your account using a different way (C), this option typically takes longer to complete. Click the Continue button once you have made your selection.
Intuit Account Sign In. Select how to receive your code. Text Message (A), Email (B), Other (C).
Note: Available options to receive your MFA code may appear different for your account, select the option that works best for you. Additionally, You should not be asked for the code on every repeat visit from the same computer. However, periodically you may be asked again to enter a new MFA code when signing into help ensure the safety of your account.
  • Check your Phone or Email for your randomly generated, one-time use 6-digit MFA Code (1)
Check your Phone for MFA Code.
  • Enter the 6-digit MFA code (1) that you received and click the Continue button (3) to proceed. If you did not receive a MFA code, click the Didn't receive a code (2) link to select another method.
Intuit Account Sign In. Select how to receive your code. Text Message (A), Email (B), Other (C).

Frequently Asked Questions (FAQ):

Multi-factor authentication, or MFA, is one way to combat fraud by asking customers for information that only they should know and have. Think of it as needing a personal identification number to use an ATM card. If the ATM card falls into the wrong hands, it can't be used without knowing the PIN.
There is no additional required on your end. Multi-factor authentication is automatic.
  1. Login to accounts.intuit.com
  2. Under the Sign In & Security section and find Two-step verification.
  3. Click on Turn On.
  4. Choose your verification method and click the Turn On button.
  5. Confirm your choice:
    • For text message confirm your password and choose Turn on text message verification.
    • For voice call verification enter the code you receive from the automated phone call and choose Continue.

To turn it off, follow the same steps except select Turn off on step 3.

We're in the process of adding MFA to all relevant products.
We have increased the number of steps to access your account because of the increase of identity theft and fraudulent tax filings. You entrust us to protect sensitive data and we take that seriously. Our customers' privacy and security is job one.
As an industry leader, Intuit is continuing to work in concert with the IRS, states and industry to further strengthen the American tax system and decrease tax fraud on several fronts. The addition of features like stronger passwords, notifications and MFA to our Professional Tax products is one of the actions we're taking to protect customers' information and combat tax fraud. Tax fraud is constantly evolving and we will evolve with it. We always recommend that customers take precautions to protect their identity.  It is important that users not only create strong passwords, but more importantly create unique passwords for each of their accounts.
For more information on these Security Changes and the full list of FAQs regarding MFA, click  here.

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