Starting in tax year 2020 ProSeries Professional and ProSeries Basic both no longer prints checks through the HomeBase. To print checks in ProSeries you need to sign in to TPG's web site and use the Remote Check Printing options available. If you use another Pay-by-Refund provider you would need to resolve check problems through their online portal.
If you use TPG Tax Products Group as your Pay-by-Refund provider for tax year 2019 in ProSeries Professional, you can resolve the most common check problems directly through the software. For information on printing checks in ProSeries 2020, see Using TPG Pay-by-Refund with ProSeries.