We have the need for many statuses because we have a tiered level of responsibility for returns being processed throughout the firm. Plus we serve a client base that is older; therefore, still require paper returns to be printed, packaged, delivered! Could eliminate a lot of steps if everything was paperless but it isn't!
1) Proforma'd (Not Started)
2) Data Received
3) Prep for Scanning
4) Scanning
5) Work in Process
6) Missing Info
7) In Review
😎 Clear Review Points
9) E-Signature
10) Packaging
11) Invoice
12) Delivery
13) EF Pending
14) Ext to Be Prepared
15) Ext Pending
16) Extended
17) Extension Letter
18) Completed
19) Organizer
20) PF to Next Year
We want to add statuses for things like . . .
1) Electronic Organizer (as opposed to paper Organizer)
2) Did Not Do (for clients that did not return but the return was proforma'd over)
3) Some people use Appointment Scheduled as a status
We quite a backlog of returns so our queue gets filled and we need the statuses to track where staff are at on the various projects assigned to them and where the return is at in the process from start to finish. So many different hands are "touching" the tax return throughout the process that we need to be able to track what step its at and who has it! We do use a project tracking system but that correlates back to the statuses we use in Lacerte as well.