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Level 15
Level 15

@Frank Broadway wrote:

ProSeries requires updates before allowing e-file conversion, but there are no updates to apply. When trying to convert efiles to transmit ProSeries will not create the efiles because it says ProSeries is not currently the most current version. This requires the transmitter to exit ProSeries and check for updates. No updates are found and the transmitter loads ProSeries and is now able to covert and transmit efiles even though ProSeries is at the same version as it was when the error message originally appeared.


You shouldnt need to exit ProSeries to check for updates, its right on the toolbar. And it it tells you to update but then says your version is current, then you need to use REFRESH Updates at the bottom of the Updates drop down menu on the toolbar.