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As a taxpayer, how do I fix login issues for Intuit Link?

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Intuit

As a taxpayer, how do I fix login issues for Intuit Link?

How can I change my user name or email address?

Before you start:

  • Once you access the invitation to Intuit Link, your email address becomes your username. It is highly recommended to continue using an email address as your user name.
  • Your tax preparer does not have the ability to change your login information for you.
  • If you change your email address you will want to notify your tax preparer so they can update it in the contact information for you, as well as following the steps below to update your login information.

To change your email address for Intuit Link:

  1. Login into accounts.intuit.com with your current user name and password.
  2. To the right of your User ID click Edit.
  3. Enter your new email address in the User ID field.
  4. Enter your current password and click save.
  5. To the right of your Email address click Edit.
  6. Enter the new email address and confirm the email address.
  7. Enter your password and click save.

Your preparer now will need to update your email address on the Link for Accountants portal so the Link notification emails go to the correct email address.

 

I'm having problems with my password:

To reset the password:

  1. Open the Intuit Link sign in page.
  2. Click on I forgot my user ID or password.
  3. Enter the email address that was used to accept the Link invitation from the tax preparer.
  4. Click Continue.
  5. Choose to verify your information by email or text message and click Continue to get a code.
    • If a cell phone number is not on record, your only option will be email.
  6. Enter the code that you received by text or email.
  7. Click Continue.
  8. Enter the new password and enter it again in the Confirm Password field.
  9. Click Reset Password.
  10. Click Continue.
  11. At the Welcome Back screen, choose Skip since you have already verified your account in the steps above.
  12. Your password has been reset.

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