About accessing data after cancellation
When you cancel your subscription, your access to the hosting service will continue through the current billing cycle, and will terminate on the next billing date. Upon termination, you will have access for 15 days to retrieve your data from the hosted environment.
How to download your data
You can manually download your data from the Right Networks environment to your desktop or local server using two recommended steps.
- Locate your data. From there, compress it into a single ZIP file.
- Copy the newly created ZIP file to your local desktop, unpack and then restore the data files to the desired location.
If you would like assistance to download your data, please contact a Hosting expert to ensure all of your data is downloaded successfully.