Just-Lisa-Now-'s Posts

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Just-Lisa-Now-'s Posts

When you click the ST button on the toolbar, you should see both the 565 and the 568 as choices (assuming you installed both the 565 and 568) you need to choose the correct one.
Using REFRESH will dump any previous updates and download fresh....this comes in handy when a regular update doesnt install properly.
I'd try using the REFRESH UPDATES option and see if that does anything for it, just in case that latest update is the culprit.
If you sell for 500K, you need to buy for 500K in order for it to be a complete exchange.  
I saw another post that was getting the same message for Mississippi not being available. Was there an update recently that may have screwed something up?  
When you log into your ProSeries account here, you dont have the option to Update your payment methods? https://www.intuit.com/sign-in/
It may have cross matched the 8863 info first and rejected before it had a chance to cross match the dependent on the return (which would probably also causes a reject).   Do you have the actual SS... See more...
It may have cross matched the 8863 info first and rejected before it had a chance to cross match the dependent on the return (which would probably also causes a reject).   Do you have the actual SS Card for the dependent in question?
Which other state is involved? Ive got one or two that have the 309 for California included, I only remember having to attach the pdf of the CA return, I'll try and remember to take a look at them ne... See more...
Which other state is involved? Ive got one or two that have the 309 for California included, I only remember having to attach the pdf of the CA return, I'll try and remember to take a look at them next week See if anything stands out.
Probably a combination of a Windows Update and PS Update that created an issue with the drivers on that particular system. Id consider removing the printer in Windows and then restart the computer... See more...
Probably a combination of a Windows Update and PS Update that created an issue with the drivers on that particular system. Id consider removing the printer in Windows and then restart the computer and let it reinstall it along with the drivers....but you may wish to seek the advice/services of an IT professional to help rectify the issue.
I dont know why you would need to attach the 309, its should already be included in the AZ tax return.
Direct debits can take a day or two to post.
Change your computer's system date...that's the date that will print on the return.
Form 309 (credit for taxes paid to other state) should be included with the AZ return automatically, its part of the AZ program.....are you sure its not asking you to attach a PDF of the OS (other st... See more...
Form 309 (credit for taxes paid to other state) should be included with the AZ return automatically, its part of the AZ program.....are you sure its not asking you to attach a PDF of the OS (other state) return that goes with the Taxes paid to Other States credit?  OS Tax Return is a choice in the list of Types of files to attach.
You can try REFRESH Updates from within the program...Ive seen some people say theyve had to run it more than once to get it to work
when you attach a PDF you have to choose a Type with a Form Description...does it have 309 as a choice?
Exit Proseries and run REPAIR UPDATES from the Windows Programs menu..this can take several minutes to complete, so dont panic. 
Intuit is taking questions/problems until 9pm Pacific, maybe someone has some suggestions  (I dont prepare corp returns, so Im really not much help, sorry.) https://proconnect.intuit.com/community/... See more...
Intuit is taking questions/problems until 9pm Pacific, maybe someone has some suggestions  (I dont prepare corp returns, so Im really not much help, sorry.) https://proconnect.intuit.com/community/industry-discussions/discussion/10-15-deadline-help/00/104218  
Well, youve got 10 days to resubmit a rejected Corp return....so youve got time to get it figured out. What are the scenarios it shows?
Could your client have used the non-filer site to get the stimulus back a few months ago?  That will kick it back as duplicate SSn before its even transmitted to IRS.