This was the actual message on the screen - "Encountered Error Code:510" I'm curious as to what this means - I can't find anything in Proseries to explain. It was a Proseries - 2023 message - not ...
See more...
This was the actual message on the screen - "Encountered Error Code:510" I'm curious as to what this means - I can't find anything in Proseries to explain. It was a Proseries - 2023 message - not anything from my computer system.
They would not print to the printer when I used "print selected forms" - which is how I print all of the federal & other state vouchers I need. However I was able to print them to pdf & then print t...
See more...
They would not print to the printer when I used "print selected forms" - which is how I print all of the federal & other state vouchers I need. However I was able to print them to pdf & then print those - thanks for the idea
The W2-G worksheet will not accept the taxpayer's address either imported from page 1 or typed in - Can an update fix this? It says the address has foreign & domsestic address elements. This is a l...
See more...
The W2-G worksheet will not accept the taxpayer's address either imported from page 1 or typed in - Can an update fix this? It says the address has foreign & domsestic address elements. This is a long time client & I have not typed in any new addresses.
Sch E is not printing a hard copy of all 6 properties. I can't get the 2nd page of Sch E -page 1 to print correctly - The toals are correct on the first page. I see the 2nd page in the computer
1-800-434-6818 I called & read the tech guy this message below- "We called PS, they were able to help by walking the admin computer through using the PS Tool Hub & going to Program Problems. Hope ...
See more...
1-800-434-6818 I called & read the tech guy this message below- "We called PS, they were able to help by walking the admin computer through using the PS Tool Hub & going to Program Problems. Hope that helps. We are up and running now. " (The update messed up a microsoft.net file so it had to be repaired)
I called & read the tech guy this message - took 2 hours but got it done "We called PS, they were able to help by walking the admin computer through using the PS Tool Hub & going to Program Problems...
See more...
I called & read the tech guy this message - took 2 hours but got it done "We called PS, they were able to help by walking the admin computer through using the PS Tool Hub & going to Program Problems. Hope that helps. We are up and running now. " The update messed up a microsoft.net file so it had to be repaired
I just purchased docusign signature, charge is on cc but it won't show in dash board. The first time I purchased 3 & only 1 showed. 2nd time I purchased 1 and it charged for 2 as each a separate ch...
See more...
I just purchased docusign signature, charge is on cc but it won't show in dash board. The first time I purchased 3 & only 1 showed. 2nd time I purchased 1 and it charged for 2 as each a separate charge - but only showed 1 on dash board. I still need the 3rd & I purchased 1 and none show.
No problem using when there are no errors - HOWEVER - why should I go through the extra steps because Proseries should have fixed this error months ago