There are a lot of software companies who have stepped up and made part or all of their product temporarily free during this public health crisis. People are being asked to make enormous personal sacrifices right now for the collective good, there is no reason that large companies like Intuit can't do the same if they have the ability to make it even slightly easier for people to practice effective social distancing. The responsibility to verify clients' identity exists for businesses that are currently using e-signature, clearly that doesn't preclude the benefit of being able to have clients sign their returns electronically. Some clients are not going to be comfortable sending their 8879 through email, and not everyone has the ability to fax documents from their home. Making e-signature readily available to everyone who has already purchased an Intuit product would be a small but meaningful gesture from a large company to show that they understand the hardship that many of us are experiencing. And, if all stores had hand sanitizer dispensers and wipes readily available throughout the store we'd be in a lot better shape than we are right now.