We don't even have an update. We are effectively dead in the water. Not able to process payroll, enter accounting, run any reports... I've been on hold with Intuit for 10mins so far.
We're having problems again as well. Several employees did the update this morning and now we are having problems entering client files, months of data disappearing, path access errors, etc. Any ...
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We're having problems again as well. Several employees did the update this morning and now we are having problems entering client files, months of data disappearing, path access errors, etc. Any suggestions besides reinstalling software as suggested below?
We contacted EasyAcct Support and they said they'd need to do a real time look at what is happening. You may want to call them. We haven't done it yet.
Anyone else having issues today? We cannot get into several clients, can't run a cumulative general ledger past September, transactions entered for Oct and Nov have disappeared. We tried updating a...
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Anyone else having issues today? We cannot get into several clients, can't run a cumulative general ledger past September, transactions entered for Oct and Nov have disappeared. We tried updating and that has not helped.
Temporary work-around for bills and client letters: print a client copy to pdf, then open the pdf and print just the page(s) that you need. More time consuming, but won't halt production all-together
When using the EasyAcct ProSeries Tax Transfer, I'm getting the message that the transfer is complete, but when going into the return within the ProSeries program there is no data. Has anything cha...
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When using the EasyAcct ProSeries Tax Transfer, I'm getting the message that the transfer is complete, but when going into the return within the ProSeries program there is no data. Has anything changed for this year or possibly just not ready yet?