I'm sorry to inform you that you are lost on the internet. The people in This Community are professional tax preparers. No one here can help or respond to the issue. They are just trying to do their job, which is to prepare US income tax returns for their clients. The pandemic issue as relates to Individuals is not something that can be addressed here.
It's like you walked into a Country-Western bar in Texas to complain about the NY ballet. This is not the place for your issue. No one here works for SS, IRS, Treasury, or "the gov."
If it helps, you can go to a DIY community here:
Please visit the TurboTax Help site for support.
"Level Up" is a gaming function, not a real life function.