You seem to have a corrupt transaction. Before sending that to Intuit File Services, you can run the Audit Trail report to see when they changed it; then, restore from the most recent backup prior to that change. Rebuild it after the restore. Also, making a Backup without a full verify is possible, or make a portable copy, then restore and rebuild.

In the meantime, though, you will want to go to the QuickBooks Community to ask about this. The link is:

https://quickbooks.intuit.com/learn-support/us-quickbooks-community/misc/03/community-us