SeenEnough
Level 2

I'm an accountant currently using Quickbooks Desktop Pro Plus 2020 with a subscription to Intuit Quickbooks Payroll (annual). Having used different versions of QB through the years I'm a little nervous with what I'm encountering. In the last several weeks I'm receiving numerous emails from "IntuitPayrollServices @ payrollservices. intuit. com" giving me different payroll service keys for my Enhanced Payroll for Accountants. When I called support I was told Quickbooks never sends service keys via email. The rep. told me there is no such address for QB or Intuit; the only address I should open is Quickbooks Online @ Intuit.com.  When I heard that (email address) I replied that we don't use Online QuickBooks but didn't receive a response.  Can someone clue me in on any of this or at least verify what I'm being told? 

Btw, posting here is new to me so if I'm in the wrong area to post this please let me know how to get to the correct site. Much thanks.

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