Thanks for reaching out about this!

Our present security measures will make use of multi-factor authentication (MFA) whenever a new device or computer is being used when logging in to the program. This will prompt a message requiring a six-digit code to be keyed in from either e-mail or text message.

You can also trigger MFA by clearing the cache and cookies of the web browser ProSeries uses to connect to the internet.

For more information on the product's secure login, click here.

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