I believe support has been pretty much replaced by this helpful site, except pretty much nobody visits here that has EasyAcct experience.  All you can do is keep on trying.  I think on Thursdays Barney works support by himself but the good news is Fred joins him on Fridays.

Sorry wrong thread

Hey, I have over 7.5 hours of holding.  Do I win????

Congratulations, you do win.  Your winning prize - a one year supply of Rice-A-Roni, the San Francisco treat - is being readied for shipment as we speak.