cin15
Level 3

Problems with the 941 for EasyAcct.  They know about it but it will not be fixed until next week.  Anyone else have problems with EasyAcct?  Anyone else sick of how long it takes them to fix major problems with the software.  We have developed a new problem when we run payroll and the software drops tips that are paid.  When I called, they knew about the problem and have no idea why it is happening.  It is random.  The only fix is to run payroll and add tips in the review checks screen.  Not acceptable in any way shape or form.  Wish I could dump all Intuit products.  I am in too deep.  Customer service?  What is that?