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@ART61 wrote:

I received 5 free esignatures. the message comes up that I must purchase the return.

which is what I thought I just did.    

- if not, how the heck do I access these free returns to print.

 

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An e-signature is NOT a free return.  An e-signature means your client can 'sign' their return remotely.  That is just an add-on feature and is completely different than paying to prepare/print/e-file the tax return itself.