I'm beside myself with worry that ProConnect (Intuit) has gotten beyond repair.  Why such an increase in price, btw?  why was I on hold for 2 hours (officially 1:55:59) before it was answered. THEN he was happy to help me, phone went silent and in a few minutes it was disconnected.  OMG.  I'm obviously venting right now but I feel used since I'm all in with QB, PTO.  Now what can I do except just take this disservice from Intuit.  Yikes.