You have started three topics on the same subject. This is not Chat. It is a text-based discussion on the internet. You don't need to keep starting over. The peer users that volunteer to be helpful will see your topic and try to help.
I will flag your other topics for removal, so that the volunteers don't have to keep following you to all three places on the same issue. Thanks.
"Level Up" is a gaming function, not a real life function.