itonewbie
Level 15
05-04-2020
10:20 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Your students probably signed up for PTO through the commercial site rather than Intuit's education program, which is run and supported separately.
See this webpage for more info. If you need support, you need to contact Support listed on that webpage for the Education program.
https://www.intuit.com/partners/education-program/products/proconnect-tax-online/student-signup/
---------------------------------------------------------------------------------
Still an AllStar
Still an AllStar