CTC
Level 3

I called ProConnect yesterday and they said to just ignore the error by clicking ignore, since she couldn't figure out what the problem was. I didn't think she was correct, but she insisted and of course it was rejected. This is unbelievable and the client needs proof that it has been filed.

I've gone through the entire return and can't find where the problem was. Last year I just had to put in her income into her column and 0 into the ex column since she didn't know his income, plus they didn't share any assets.

When I check MFS it just shows a last name, which is done by auto fill since his last name is different from her last name.

Thanks.

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