VB2
Level 1
03-10-2021
09:46 PM
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Had the same issue. For some reason, the phone number was not showing up under preparer information on the tax return, so no go for e-filing. Went to Settings > Firm Information > Select the edit pencil on the left of the screen by the Firm Information section and enter your phone number, then save. Once completed, phone number showed up on the returns as intended.