"PTO Product manager VS Sales Rep.... hmmm, which one should you believe?"

I believe in the reality. The reality showed that my sales representative was right. She was so confident that when I asked if I need to preorder one for personal and one for business, she told unambiguously no, only one from personal is all needed. I do not believe there is anything coded in my account.

However I do understand that without anything written, the reality can change, and that is why we should ask for a written policy. The intuit charges preorder in January and the season is short, I do not think Intuit has much to gain in this uncertainty game. Most people hate uncertainty. The return is not a physical product that they need to manufacture according to the order.

When I order written this year (2021), I saw the message "Lock in today's discount all season long". Is this generic message that also appears for those whose price is supposedly locked as well?