Understand where you're coming from.

The 10-return minimum as communicated by Boris has been in place since the billing policy changed 2 years ago.  If you're looking for black and white, you'd find that in the bottom of your renewal quotation from Intuit, which says the following.

The numbers shown would be the number of returns you had purchased through 7/15/20.  This means Boris' concession (in writing) is a better deal than the standard terms.

Hopefully, your sales rep had hard coded on your account what you were promised.

Pre-order the above number of returns or more to lock in your discount price for the entire tax year 2020 season. Sign in to your ProConnect account and purchase your returns before September 17, 2020, to lock in your renewal discount.