Rox
Level 3

Sounds suspiciously true. I am thankful that they at least have stopped dancing around my browser being the issue. Reminds me of my CSR days in cell phone service (years ago); if a customer said "My phone's not working" we were trained to ask "Is it turned on?" I could not bring myself to insult the customer that way. Intuit does seem to steer support questions to the communities. The help button returns a melange of posed and answered questions too often not appropriate to my posted question. I hope ITO continues to improve and mature.