HorsebackTaxMan
Level 1
01-19-2022
02:40 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Seems like the age old emailing issue has returned yet again. Error message when emailing Client Checklist either batch or within client file:
“Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.”
Verified:
- Outlook is default app in windows
- Outlook is 64bit version
- Option to use 64bit email is checked in proseries (tried with & without checkbox)
- Proseries is updated
- Ran Repair tool and still have problem
- Outlook 365 is updated and current
- Sending email is HTML format
Also Network Support Rep received same error in Stand Alone mode. Please fix ASAP. Need to get these checklists sent out. I know neighbor firm sent theirs out last week. We started last week and got a couple tests sent out and the next day it didn't work at all. I think the cool name and address update may have eliminated my ability to send anything.