TCRick
Level 2

With ProSeries 2021, I'm selecting File / Print and selecting Print Blank Forms (under Print Functions).

I've tried a dozen different forms listed.  I've selected one and I've selected 5 at a time and I've selected 12 at a time.  Under Print Condition, I verify they are set to "Print form".  I click the Print button and it displays the Printing Message Log and says "Successfully sent to printer.".  However, nothing prints.  I have the print queue up and nothing is sent to the print queue.

If I select File / Print and then Print Test Page, I click the Print button and I see the job in the queue and it prints on the printer.  So, from what I can tell. ProSeries is simply not producing any output.

There is no option to change the printer in this section, so I know I'm selecting the same printer for blank forms as I am for the test page.

Does anyone have any suggestions on how I should go about troubleshooting this issue? 

Thanks, Rick

 

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