shanlucpa
Level 1
I created the return in April 2021 and filed extension. EF Status = Accepted. I just modified the file today wanting to get it e-signed. But got error message "none of the returns for the selected client are eligible for e-signature".  Do I need to create a new return profile for this client?
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dd4vols
Level 10
Level 10

could have something to do with being past the extended filing date of September 15.   I don't use E-Sig.. ...my redneck clients here  in west Tennessee skeered of them dang puters!!!!

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dkh
Level 15

@dd4vols wrote:

could have something to do with being past the extended filing date of September 15.   I don't use E-Sig.. ...my redneck clients here  in west Tennessee skeered of them dang puters!!!!


LAUGHING.png

Just-Lisa-Now-
Level 15
Level 15
Could you have accidently filed the actual return back in April, instead of just an extension? You wouldn't create a new file.

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dkh
Level 15

Does this return show in the EF Center Pending tab ?  It should if only the extension was sent in April.  If it does not then you inadvertently efiled the return.